How does it work?

Telemonitoring NI > Patients/Carers > How does it work?

How does it work?

You will be referred into the Telemonitoring NI service after consultation with your healthcare professional. This service may be provided as part of your ongoing care for a period of time if deemed suitable for your condition. If you are referred to the service we will ensure that you are fully informed as to how the service will operate and we will seek your consent to receive the service.

If you are referred to the Telemonitoring NI service, you will be provided with a small electronic unit called a hub (which is roughly the size of a telephone) and depending on your condition, with a range of devices for your use only. The equipment is easy to use with 'big' buttons and training will be provided to ensure that you are fully able to operate it.

Your healthcare professional will contact TF3 who will telephone you to arrange a suitable appointment for the installation of your telemonitoring equipment in your home.

When you are receiving the service, you will be asked to take your measurements using equipment which records information relevant to your needs and the nature of your condition. These measures might include such things as weight, blood pressure, pulse, blood glucose, temperature, and oxygen levels in the body. Your healthcare professional may request additional information on your symptoms and wellbeing and if so, the hub is programmed to ask you questions that require a simple 'yes' or 'no' reply. The measurements are made on a regular basis which may be at a set time every day.

Your measurements will be sent automatically to a monitoring centre where the readings will be reviewed by a team of professional nurses. Your health information will be stored in a secure database and will not be shared with or made available to anyone who is not involved in your care. The personal data may be retained for a period of time, limited to the authorised purpose, after which it will be destroyed in a confidential way.

There are two types of telemonitoring services - Clinical Triage and Track and Trend